Shipping Policy

Shipping method and shipping fee

All deliveries are made by EMS.

 

International EMS Shipping Rates

◆ Asia

• 0–0.5kg: ¥2,000
• 0.5–1.5kg: ¥4,000
• 1.5–2kg: ¥5,000
• 2–3kg: ¥8,000
• Over 3kg: ¥10,000

◆ Oceania / Europe / Canada / Mexico / Middle East

• 0–0.5kg: ¥4,000
• 0.5–1kg: ¥5,000
• 1–1.5kg: ¥6,000
• 1.5–2kg: ¥7,000
• 2–3kg: ¥10,000
• Over 3kg: ¥13,000

◆ Africa / Americas / Central & South America

• 0–0.5kg: ¥4,000
• 0.5–1kg: ¥6,000
• 1–1.5kg: ¥7,000
• 1.5–2kg: ¥9,000
• 2–3kg: ¥12,000
• Over 3kg: ¥17,000

Shipping cost varies by weight. We will contact you by email with details after your order.

 

Customs Duties & Import Taxes

Please note that international orders may be subject to customs duties and import taxes upon arrival in your country. These charges are the responsibility of the buyer and are not included in the item price or shipping cost.

 

 

 

Defective Products

We will replace it with the same product.

Please contact us via email within 7 days after receiving the product.

 

Contact details <br> Dedicated email address: order@dry-bones.com
Phone number: 03-6450-7477 (Please tell us that you are calling about online sales.)
Dazzle International Ltd.
Room 202, Ichimura House, 2-21-20 Daita, Setagaya-ku, Tokyo 155-0033